PANEL OF sPEAKERS

• 
  Mark Manolas
  Chairman
  Call Centre Industry Association of
  Thailand (CCIA)
  Co-CEO
  Caelan Wright & Associates
• 
  Ferry Fibriandani
  Director
  COPC Asia Pacific
• 
  Nitin Bhat
  Partner
  Frost & Sullivan
• 
  Shivanu Shukla
  Associate Director, ICT Practice, APAC
  Frost & Sullivan
• 
  Ralph Ede
  Managing Director - South Asia
  GN Netcom
• 
  KC Hong
  Managing Director
  Genesys
• 
  Sukanya Vanichjakvong
  Managing Director
  One to One Contact Co
• 
  Rob Delnoij
  Director, BCM Field Enablement
  SAP Business Communications
  Management, APAC, Japan & India
• 
  Suphavadee Trakulboon
  General Manager
  True Touch
• 
  Chalermpon Punnotok
  President
  Thai Software Export Promotion
• 
  Pichpajee Saichuae
  Talent & Rewards Director
  Towers Watson Thailand
•